Neotap Multi delivers your everyday hot and cold water, plus instant boiling, chilled and sparkling filtered water. It eliminates the need for a separate filtered water tap, keeping your benchtop clean and uncluttered.

Neotap Touch is a dedicated drinking water tap that dispenses three options of water, from:

• Boiling filtered water
• Chilled filtered water
• Sparkling filtered water
  Ambient filtered water

Neotap Touch can be installed alongside your existing mixer tap, without replacing your current tapware, or, at your scullery or bar area.

When you choose Enhanced Boiling Capacity, your Neotap gets a powerful upgrade: an external 2.4L boiler that delivers 7–8 cups of boiling water in a single dispense, compared to 4 cups from the Standard Neotap.

If you're after greater capacity, whether for a large household or commercial setting - the Enhanced Boiler gives you that extra performance.

If you are still unsure what setting to choose, get in touch with our team for free, tailored advice.

NeoTap is available in a curated range of architectural finishes, including:

• Stainless Steel
  
• Brushed Nickel
  
• Gunmetal
  
• Matte Black
  
• Brushed Brass

Yes. The Neotap Touch is available with or without sparkling water. Choose your preferred configuration when purchasing, and the price will adjust accordingly.

Neotap combines premium design, compact underbench footprint, and local New Zealand ownership, operation and support. Unlike many imported brands, we provide nationwide service, replacement parts and ongoing customer support from our Auckland and Christchurch teams. With lower upfront and servicing costs, Neotap has become the smart choice for Instant Taps.

Yes. NeoTap is suitable for:

• Homes
  
• Offices
  
• Showrooms
  
• Hospitality venues
  
• Staff kitchens
  
• Commercial spaces
  

We can recommend the best model depending on usage requirements.

Simply fill in the form on the Contact Us page or email our team at info@neotap.co.nz with:

• Your location
  
• Preferred NeoTap model
  
• Kitchen plans or photos (if available, not a requirement)
  

We’ll guide you through the best solution for your space and provide a tailored quote. And if you are in Auckland or Christchurch, we are happy to visit for a no-commitment quote and advice on-site.

Absolutely. Tell us a little about your project and we'll recommend the right Neotap model, capacity and accessories based on your household size, kitchen layout and how you plan to use it.

Simply fill in the form on the Contact Us page or email our team at info@neotap.co.nz with:

• Your location
  
• Preferred NeoTap model
  
• Kitchen plans or photos (if available, not a requirement)
  

If you are in Auckland or Christchurch, we are happy to visit for a no-commitment quote and advice on-site.

Yes. Contact us to arrange a showroom visit or speak with our team about viewing options near you.

Installation for Auckland and Christchurch costs $495+GST. For any other areas in New Zealand, get in touch with our team so we can organise a personalised quote for you.

Yes. While our main offices are based in Auckland and Christchurch, we work with a trusted network of installers across New Zealand. Get in touch with your location and we can confirm installation availability in your area. Once we understand your kitchen layout and requirements, we can provide a tailored quote.

Absolutely! Due to our smaller underbench unit size, NeoTap can often be retrofitted into existing kitchens, provided there is suitable access to plumbing and power.

Yes. Any licensed plumber can install Neotap using our installation instructions. If preferred, we can also recommend authorised installers in many areas throughout New Zealand.

Most installations are completed within a few hours. Installation time depends on your existing plumbing, electrical setup and whether the tap is being installed during a renovation or into an existing kitchen.

Yes. Like most instant boiling/chilled water systems, adequate ventilation is important for optimal performance. Our installation team can advise on the best setup.

The main ongoing costs are:

• Filter replacements
  
• CO₂ bottle swaps or refills (for sparkling models)
  
• Optional servicing and maintenance over time (you can book this online, under Service, or email us)
  

NeoTap has been designed to offer lower ongoing servicing costs compared to many competing instant tap systems.

For most households, filters are typically replaced every 12 months, depending on water usage and local water quality. Our team can discuss this with you and advise on a good timeframe for replacements.

Yes. NeoTap filters are designed for easy replacement and many customers choose to change their own filters. We can also arrange for one of our maintenance staff to replace your filter if needed. You can book this under SERVICE > Book a Service.

Yes, but only if you have the 2.2L Disposable Canister. Changing the CO₂ bottle is straightforward and can usually be done in a few minutes. For the large, 7.5L Reusable Canister, we refill and reinstall it for you.

Yes. NeoTap is backed by Spring Water Solutions, with over 20 years of experience in drinking water solutions across New Zealand. We provide local support, servicing, filters, and replacement parts.

Yes. Neotap includes energy-saving modes and insulated components that help minimise power consumption while keeping water ready when you need it.

Yes. Neotap includes a 5-year warranty.