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Neotap Service Rates

Plumber working on a kitchen sink under a wooden cabinet.

Hygiene Service $129 + GST

We recommend a hygiene service every six months to help maintain optimal performance and reliability.

Your hygiene service includes:

  • Cleaning of the tap and underbench command centre
  • Inspection of all water functions and controls
  • Verification of CO₂ pressure (sparkling models)
  • Water pressure assessment
  • Inspection of fittings and connections for leaks
  • General system performance check
  • Recommendations for any maintenance requirements
  • Electrical tag testing where applicable

If you'd like a reminder when your next service is due, simply let our team know and we'll add you to our scheduled service reminder programme.

Breakdown & Repairs $155 + GST

If your Neotap system requires attention, our technicians are here to help.

This service includes:

  • Technician callout
  • Travel to site
  • Fault diagnosis and repair
  • Up to one hour of labour

If the issue cannot be resolved on-site, the system may be returned to our workshop for further assessment and repair.

Additional labour is charged at $120 + GST per hour after the first hour.

Replacement Consumables

Neotap Replacement Filter $115 + GST

Designed to maintain water quality, taste, and system performance.

2.2L CO₂ Cylinder $135 + GST

Replacement cylinder for sparkling water models.

7.5L CO₂ Cylinder Swap $135 + GST

Convenient exchange service for larger sparkling water systems.

"Great service,great product, and a team that clearly makes the whole process easy and enjoyable. Highly Recommended."

Benjamin Ra | Auckland

Love this tap! Have had the Neotap Touch for over six years and I get heaps of compliments on it. Water is always nice and cold to drink and hot water is great to have at the press of a button. Cannot recommend enough.

Maya Bryant | Auckland

Great product, and a lot better priced than the other similar ones I looked at.

Leon Menzies | Auckland

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