Neotap Service Rates

Hygiene Service $129 + GST
We recommend a hygiene service every six months to help maintain optimal performance and reliability.
Your hygiene service includes:
- Cleaning of the tap and underbench command centre
- Inspection of all water functions and controls
- Verification of CO₂ pressure (sparkling models)
- Water pressure assessment
- Inspection of fittings and connections for leaks
- General system performance check
- Recommendations for any maintenance requirements
- Electrical tag testing where applicable
If you'd like a reminder when your next service is due, simply let our team know and we'll add you to our scheduled service reminder programme.
Breakdown & Repairs $155 + GST
If your Neotap system requires attention, our technicians are here to help.
This service includes:
- Technician callout
- Travel to site
- Fault diagnosis and repair
- Up to one hour of labour
If the issue cannot be resolved on-site, the system may be returned to our workshop for further assessment and repair.
Additional labour is charged at $120 + GST per hour after the first hour.
Replacement Consumables
Neotap Replacement Filter $115 + GST
Designed to maintain water quality, taste, and system performance.
2.2L CO₂ Cylinder $135 + GST
Replacement cylinder for sparkling water models.
7.5L CO₂ Cylinder Swap $135 + GST
Convenient exchange service for larger sparkling water systems.
"Great service,great product, and a team that clearly makes the whole process easy and enjoyable. Highly Recommended."
Benjamin Ra | Auckland
Love this tap! Have had the Neotap Touch for over six years and I get heaps of compliments on it. Water is always nice and cold to drink and hot water is great to have at the press of a button. Cannot recommend enough.
Maya Bryant | Auckland
Great product, and a lot better priced than the other similar ones I looked at.
Leon Menzies | Auckland